Privacy Policy
MAYHEM (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (the “Website”) or engage with our services.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
- Name, email address, phone number, and other contact details provided when you sign up for newsletters, create an account, or purchase tickets.
- Payment information collected during ticket purchases (processed securely through third-party payment providers).
1.2 Non-Personal Information
- IP address, browser type, device information, and usage data collected automatically when you access our Website.
- Cookies and similar technologies to enhance your experience (see Section 5 for more information).
2. How We Use Your Information
We use your information for the following purposes:
- To process transactions, including ticket purchases.
- To provide updates about events, promotions, and newsletters (only if you have opted in).
- To improve our Website and personalise your user experience.
- To comply with legal obligations and ensure the safety and security of our services.
3. How We Share Your Information
We will never sell your personal information. However, we may share your information in the following circumstances:
- Service Providers: Third-party vendors who assist with payment processing, email communications, and website hosting.
- Legal Compliance: When required by law or to respond to legal requests, such as subpoenas or court orders.
- Event Organisers: In certain cases, event-specific organisers may require attendee information to manage ticketed events.
4. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of any inaccuracies in your personal information.
- Deletion: Request the deletion of your personal information, subject to any legal obligations.
- Opt-Out: Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us at mayhemwwk@gmail.com.
5. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to improve user experience and analyse traffic. You can manage your cookie preferences through your browser settings. Note that disabling cookies may impact some features of the Website.
6. Data Security
We implement industry-standard measures to protect your information, including encryption, secure servers, and regular monitoring. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
8. Third-Party Links
Our Website may include links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing your information.
9. Children’s Privacy
Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child’s information has been collected, we will delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. Continued use of our Website signifies your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
- Email: mayhemwwk@gmail.com
Thank you for trusting MAYHEM. We value your privacy and are committed to safeguarding your personal information.